Build your Metrics Map
Pain on the left, gain mirrors on the right.
Pain
The before state — what the customer was up against.
1Identified PainThe headline pain — no solution mentioned
5Identified GainThe inverse headline — with your solution
2Indicated PainMeasured in units, time, money or resources
6Indicated GainThe same metrics, moved
3Implicated PainThe downstream cost of the pain
7Implicated GainThe downstream value of the gain
Stakeholders
Who's implicated, in MEDDPICC language.
4Champion CH
4Economic Buyer EB
4Competition CO